A casa de apostas desportivas Betclic está a recrutar novos membros para a sua equipa.
A Betclic trabalha com os melhores operadores para poder proporcionar as melhores condições aos seus membros. Os nossos sistemas informáticos e de dados estão protegidos pela melhor tecnologia disponível (servidores Dell, Firewall Fortinet e SSL pela Thawte).
Oferta – VIP ACCOUNT MANAGER (PORTUGUESE SPEAKING) – Malta (Em inglês)
- Listen to players’ personal needs/demands to make a tailored offer instead of a standard one and escalate to the strategic business units;
- Identify any abnormal activity from a player and raise it to the appropriate management level;
- Report on the bonuses credited to VIPs and make sure the generosity is not exceeding budgets, reporting on KPI;
- Managing hospitality packages and executing bonus programs to fulfill KPI plan;
- Contributing to non-bonus rewards;
- Personal communication with existing VIP customers and active search of new customers;
- Contribution on creation of strategy and tactics of VIP management;
- Creating tailored product promotions for VIP by close collaboration with product teams.
- Good analytical skills and advance knowledge of MS Excel;
- Excellent organisational skills;
- Experience of designing, executing, monitoring and performance analysis / reporting;
- Good telephone manner and customer service skills;